It’s natural for parents to have questions about their children’s academic experiences and accomplishments as they journey through school. Here are points of contact for finding answers to questions you may have.

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School Communication Tips


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It's natural for parents to have questions about their children's academic experiences and accomplishments as they journey through school. Here are points of contact for finding answers to questions you may have.

Whom should I talk to about academic concerns regarding my child?
Always start with your child’s teacher and/or any specialists working with your child. This may include teachers who specialize in academically gifted, special education, speech, occupational therapy and other areas. If they aren’t able to answer your questions, they can direct you to someone who can.

How do I resolve a problem I’m having with my child’s teacher?
Start with the teacher, if you’re comfortable speaking directly to him or her about the issue. If it’s a sensitive topic, consider making an appointment with the school counselor or grade-level principal.

Who can answer questions I have about standardized tests my child is required to take?
Curriculum and instruction managers, as well as your child’s teacher, should be able to answer these questions. Special education and academically gifted teachers typically analyze standardized test results to determine which children qualify for exceptional or differentiated services, so they may also be able to answer your questions.

Whom do I contact to register my child for kindergarten, or any other grade, if we are new to the area?
The student information data manager at the base public school assigned to your address handles all enrollment issues, such as kindergarten or new student registration, current students who may be moving out of the school assignment area but want to stay at their current school, and students who are transferring in from another school.

Who can help me understand how to request a transfer for my student to attend another school?
The student information data manager can walk you through this process and answer any questions you might have. If he or she can’t answer your questions, the school district’s student assignment office is a good resource to consult.

How does my child’s school handle joint custody arrangements?
The student information data manager handles joint custody arrangements and can answer questions you may have about your particular circumstances.

How do I handle a bullying situation my child is experiencing at school?
Start with the guidance department. Some schools also offer a bullying “hotline” through which students can anonymously report a bullying situation.

Whom should I consult to get a head start on my child’s college or other post-secondary school planning?
High school guidance counselors are equipped to walk you through this, although many have hefty caseloads (especially at larger public high schools). Consult with guidance counselors beginning in middle school to find out what high school academic pathways will be open to your child based on the classes he or she currently takes or has taken. This will help you plan ahead.

How do I get copies of my child’s high school transcripts?
High schools often include “student information” menu tabs on their websites that link to directions for obtaining your child’s transcripts. Registrars and guidance counselors can also tell you how to get copies.

If my child rides the bus, whom do I contact for questions about my child’s bus transportation?
Most schools can transfer you directly to the transportation office (via phone) that covers your area. School personnel can also update you on why a bus is late or may not have shown up at your assigned stop to pick up your child. Most school districts also publish transportation contact information and facilitate online communication via email or a form.

How do I change my child’s bus stop or route?
Check with your school district’s transportation office via phone or the school district’s website to learn more about this process. Many school districts make online request forms available to parents.

If I’m planning to carpool, whom do I contact at my child’s school to find out how that process works?
The front office staff at most schools can offer this information, and many schools — public, private and charter — include information about the car pool procedure on their websites.

DISTRICT LEVEL CONTACTS

How do I reach my school district’s board of education?

Chapel Hill-Carrboro City Schools: Email all CHCC board members using this address: allboardmembers@chccs.k12.nc.us. Find individual members’ phone numbers and email addresses at chccs.k12.nc.us (click on “About the Board of Education”).

Chatham County Schools: Go to chatham.k12.nc.us and click on “Board of Education” to find each member’s phone number and email address.

Durham County Schools: Go to dpsnc.net and click on “About DPS,” then “Board of Education,” to access each board member’s phone number and email address.

Orange County Schools: Go to orange.k12.nc.us and click on “Board of Education” to access each board member’s phone number and email address.

Wake County Public School System: Go to www.wcpss.net and click on “Board of Education” to access each member’s phone number and email address.

How do I find out more about career/technical, academically gifted and pre-K programs offered at public schools in my county, as well as how to qualify for or enroll in them?

Chapel Hill-Carrboro City Schools: Go to chccs.k12.nc.us and click on “Academics” then “Programs” for information about career/technical and gifted education programs. Click on “Academics” for information about pre-K/Head Start/Smart Start programs.

Chatham County Schools: Go to district.chatham.k12.nc.us and click on “Newcomers” for academically and intellectually gifted education programming. Click on “Parents” then “Title 1 Parent Resources” for pre-K information. For information on career/technical programs, contact Colin K Batten Jr. at 919-542-3626 or kbatten@chatham.k12.nc.us.

Durham County Schools: Go to magnet.dpsnc.net for a list of magnet schools in Durham County, dpsnc.net/programs-services/academics/advanced-academics for academically and intellectually gifted education program information and dpsnc.net/programs-services/dps-title-i-prek for pre-K information.

Orange County Schools: Go to orange.k12.nc.us then click on “Curriculum and Instruction” for information about academically gifted and career/technical program information. Click on orange.k12.nc.us/academic_dept_pages/elem_ed_prek.html for pre-K program information.

Wake County Public School System: Go to www.wcpss.net/what-we-teach for a list of alternative schools, magnet programs, early colleges, career academies housed within certain schools, pre-K programs and more. Go to www.wcpss.net/departments/aig.html for information about the academically or intellectually gifted program.

STATE-LEVEL CONTACTS

How do I reach the N.C. State Superintendent and Board of Education?
Visit stateboard.ncpublicschools.gov and click on “About SBE” for N.C. State Superintendent June Atkinson’s email address and state board members’ email addresses.

Who can answer questions about K-12 curriculum, instruction and grading scales in North Carolina public schools:
Maria Pitre-Martin, director of the K-12 Curriculum and Instruction Division of Public Schools of North Carolina: 919-807-3817; maria.pitremartin@dpi.nc.gov. Find additional information at ncpublicschools.org.

Who can answer questions about N.C. public school assessments and exams?
Tammy Howard, director of Accountability Operations: 919-807-3787; tammy.howard@dpi.nc.gov. You can also visit ncpublicschools.org/accountability for additional information and contacts.

Who can answer questions about state curriculum and assessment requirements for home-schooled students, and find answers to other FAQs about home schooling?
Kristy Daughtry, a home-schools education consultant for the Division of Non-Public Education: 919-733-4276. You can also visit www.ncdnpe.org and click on “Home Schools” for links to state requirements for opening and administering home schools.

Who can answer questions about state curriculum and assessment requirements for private-school students?
David Mills, an education consultant for private schools for the Division of Non-Public Education: 919-733-4276. You can also visit www.ncdnpe.org for links about requirements and answers to other FAQs.

Where can I find a directory of private schools in North Carolina?
Go to www.ncdnpe.org and click on “Private Schools” for a directory that categorizes schools by county.

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Calendar

August 2019

August 16th is National Tell a Joke Day. Come to the Finley Center anytime during the day to share some jokes with the park community. A large board will be set up in the Exhibit Hall where...

Cost: Free

Where:
Historic Yates Mill County Park
4620 Lake Wheeler Road
Raleigh, NC  27603
View map »


Sponsor: Historic Yates Mill County Park
Telephone: 919-856-6675
Website »

More information

For almost 200 years, farmers brought their wheat and corn to what is now Yates Mill to have their grains ground into flour and meal. Today, you can stop by the Yates Mill visitor center to see a...

Cost: Free

Where:
Historic Yates Mill County Park
4620 Lake Wheeler Road
Raleigh, NC  27603
View map »


Sponsor: Historic Yates Mill County Park
Telephone: 919-856-6675
Website »

More information

Join Mindful Families of Durham, a Buddhist-inspired spiritual community that supports area parents, caregivers, and their children in the practice of mindfulness and the understanding of the...

Cost: Free

Where:
Erwin Road
Durham, NC  27705
View map »


Sponsor: Mindful Families of Durham
Contact Name: Adam, Laura, Josh, Sumi
Website »

More information

Ages 18 months-5 years with special needs enjoy educational and therapeutic toys with caregiver. 

Cost: Free

Where:
Flaherty Park Community Center
1226 N. White St.
Wake Forest, NC  27587
View map »


Website »

More information

Enjoy live music, kid activities, a taco eating contest and The Best Taco contest.

Cost: Free

Where:
Knightdale Station Park
810 N. First Ave.
Knightdale, NC  27545
View map »


Website »

More information

Step back in time with our 19th-century costumed interpreters and watch the millstones at work grinding corn into meal. Tour fee: $5/Adult, $4/Senior (ages 60 & over), $3/Child (ages 7-16),...

Cost: $5/Adult, 4$/Senior (60+), $3/Child (7-16), 6&Younger Free

Where:
Historic Yates Mill County Park
4620 Lake Wheeler Road
Raleigh, NC  27603
View map »


Sponsor: Historic Yates Mill County Park
Telephone: 919-856-6675
Website »

More information

Stop in during one of our Back to School Open Houses!  Meet our instructors, tune your instrument, learn a quick song and more!. Aug 12th 7-8:30 Brass & Woodwinds Aug 17th 12:30-2:00...

Cost: Free

Where:
Bach to Rock Music School
9587 US 64
Apex, NC  27523
View map »


Sponsor: Bach To Rock Music School
Telephone: 919-446-5386
Contact Name: Kelly Foster
Website »

More information

See the Game Grumps play games, make jokes and more in this stage show. Purchase tickets online. 

Where:
Durham Performing Arts Center
123 Vivian St.
Durham, NC  27701
View map »


Website »

More information

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Ages 18 months-5 years with special needs enjoy educational and therapeutic toys with caregiver. 

Cost: Free

Where:
Flaherty Park Community Center
1226 N. White St.
Wake Forest, NC  27587
View map »


Website »

More information

Ages 11-17 learn how to make foods inspired by Asia. Register online. Choose course #124729.

Cost: $35/resident, $46/nonresident

Where:
Herbert C. Young Community Center
101 Wilkinson Ave.
Cary, NC
View map »


Website »

More information

Stop in during one of our Back to School Open Houses!  Meet our instructors, tune your instrument, learn a quick song and more!. Aug 12th 7-8:30 Brass & Woodwinds Aug 17th 12:30-2:00...

Cost: Free

Where:
Bach to Rock Music School
9587 US 64
Apex, NC  27523
View map »


Sponsor: Bach To Rock Music School
Telephone: 919-446-5386
Contact Name: Kelly Foster
Website »

More information

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Enjoy storytime with Amy Godfrey. 

Cost: Free

Where:
Locopops Dessert Cafe
2618 Hillsborough St.
Durham, NC  27705
View map »


Website »

More information

Dragonflies love to eat flying bugs, especially mosquitoes and gnats!  Discover the different parts of a dragonfly's body through a colorful craft, learn about its life cycle, and play fun...

Cost: Free

Where:
Crowder County Park
4709 Ten-Ten Road
Apex, NC  27539
View map »


Sponsor: Crowder County Park
Telephone: 919-662-2850
Website »

More information

Ages 18 months-5 years with special needs enjoy educational and therapeutic toys with caregiver. 

Cost: Free

Where:
Flaherty Park Community Center
1226 N. White St.
Wake Forest, NC  27587
View map »


Website »

More information

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Join us at Harris Lake County Park as we explore the wonders of water through educational activities and some for just plain fun! We will dip for critters in our pond to discover what lives...

Cost: Free

Where:
Harris Lake County Park
2112 County Park Dr.
New Hill, NC  27562
View map »


Sponsor: Harris Lake County Park
Telephone: 919-387-4342
Contact Name: Joanne St. Clair
Website »

More information

Ages 18 months-5 years with special needs enjoy educational and therapeutic toys with caregiver. 

Cost: Free

Where:
Flaherty Park Community Center
1226 N. White St.
Wake Forest, NC  27587
View map »


Website »

More information

Enjoy tea time for the whole family. Samples of hot tea, cold tea, and kombucha will be provided, along with games and family fun.

Cost: Free

Where:
IngenuiTea Kombucha Coffee & Tea
514 E Williams St
APEX, NC  27502
View map »


Sponsor: IngenuiTea Brews
Telephone: 919-438-3684
Contact Name: Mark Poole
Website »

More information

Come to Learning Express Falls Pointe for an instructive class on how to make your very own Do-A-Dot Art creation.

Cost: Free

Where:
Learning Express Falls Pointe
9660 Falls of Neuse Rd
#130
Raleigh, NC  27615
View map »


Sponsor: Learning Express Falls Pointe
Telephone: 919-325-6057
Contact Name: Stephanie Gillespie
Website »

More information

Join park staff for an informal fishing experience for the whole family. Bring your own poles or borrow one of ours through the Tackle Loaner Program. Bait and basic instruction are provided. All...

Cost: FREE

Where:
Lake Crabtree County Park
1400 Aviation Pkwy.
Morrisville, NC  27560
View map »


Sponsor: Lake Crabtree County Park
Telephone: 919-460-3355
Contact Name: Carol Cunningham
Website »

More information

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Take the fast track to nature in this hands-on study of ecology. Ages 8-12. Register online. Choose course #124972.

Cost: $9/resident, $12/nonresident

Where:
Stevens Nature Center/Hemlock Bluffs
2616 Kildaire Farm Rd.
Cary, NC
View map »


Telephone: 919-387-5980
Website »

More information

Ages 18 months-5 years with special needs enjoy educational and therapeutic toys with caregiver. 

Cost: Free

Where:
Flaherty Park Community Center
1226 N. White St.
Wake Forest, NC  27587
View map »


Website »

More information

Design a T-shirt. Materials provided. Grades 3-5. Register at the library or call 919-245-2539.

Cost: Free

Where:
Orange County Main Library
137 W. Margaret Ln.
Hillsborough, NC  27278
View map »


Sponsor: Orange County Public Library
Telephone: 919-245-2539
Contact Name: Libbie Hough
Website »

More information

We are so excited for our next Durham Night Market at Pine & Poplar at The Wine Feed. Over 40 local makers will be selling their handmade products. There will be food trucks, live music...

Cost: Free

Where:
The Wine Feed
307 S Roxboro St
Durham, NC  27701
View map »


Sponsor: Raleigh Night Market
Website »

More information

Film to be announced. *Actual time to be determined by sunset. Bring your lawn chairs, blankets, and picnics to enjoy a movie under the stars in our beautiful garden!

Cost: Free

Where:
GREGG MUSEUM OF ART & DESIGN
1903 Hillsborough Street
Raleigh, NC  27607
View map »


Sponsor: Gregg Museum of Art & Design
Telephone: 919-515-3503
Contact Name: Gregg Museum
Website »

More information

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Ages 18 months-5 years with special needs enjoy educational and therapeutic toys with caregiver. 

Cost: Free

Where:
Flaherty Park Community Center
1226 N. White St.
Wake Forest, NC  27587
View map »


Website »

More information

Personality Festival is a Roxboro tradition. Enjoy amusements rides along Main Street, food vendors, singers, dancers, craft and merchandise vendors, local businesses and more. Little Miss...

Cost: Free

Where:
Uptown Roxboro
211 N. Main St.
Roxboro, NC  27573
View map »


Sponsor: Roxboro Area Chamber of Commerce
Telephone: 336-599-8333
Contact Name: Melissa
Website »

More information

Bring your friends and family to Learning Express for a Family Game Night. There will be several games available to play including popular board games, card games, arcade games, and dice...

Cost: Free

Where:
Learning Express Falls Pointe
9660 Falls of Neuse Rd
#130
Raleigh, NC  27615
View map »


Sponsor: Learning Express Falls Pointe
Telephone: 919-325-6057
Contact Name: Stephanie Gillespie
Website »

More information

Kids spend a night out in nature making memories and new friends in an old-fashioned, camp-style program. Ages 8-12. Register online. Choose course #124903.

Cost: $15/resident, $19/nonresident

Where:
Stevens Nature Center/Hemlock Bluffs
2616 Kildaire Farm Rd.
Raleigh, NC
View map »


Telephone: 919-387-5980
Website »

More information

Take the family for a night of jigs, reels and anything Celtic. 

Cost: $3/person

Where:
Carrboro Century Center
100 N. Greensboro St.
Carrboro, NC  27510
View map »


Website »

More information

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Shop for local handmade arts and crafts from local vendors. 

Cost: Free

Where:
Durham Central Park
501 Foster St.
Durham, NC  27701
View map »


Website »

More information

Hundreds of artisans from across the Southeast, festival foods, demonstrations, a kids' play area and live music highlight the town's signature arts and...

Cost: Free

Where:
Town Hall Campus
316 N. Academy St.
Cary, NC  27513
View map »


Website »

More information

The North Carolina Boys Choir and Girls Choir Half-Day Camp and Music Workshop is open to public (all children in our community between 7 and 14 years of age). Register online. ...

Cost: Free

Where:
Binkley Baptist Church
1712 Willow Dr
Chapel Hill, NC  27514
View map »


Sponsor: North Carolina Boys Choir and Girls Choir
Telephone: 919-239-9083
Contact Name: Robert Unger
Website »

More information

Learn basic canoeing skills and a bit about the millpond's history, then head out to explore the pond's many features as seen only from the water. Canoes, paddles, and life jackets are...

Cost: Free

Where:
Historic Yates Mill County Park
4620 Lake Wheeler Road
Raleigh, NC  27603
View map »


Sponsor: Historic Yates Mill County Park
Telephone: 919-856-6675
Website »

More information

Play children's games from the past. No registration rquired. 

Cost: Free

Where:
Leigh Farm Park
370 Leigh Farm Rd.
Durham, NC  27707
View map »


Website »

More information

Celebrate North Carolina farming culture and history at Duke Homestead. Don't miss the looping contest and Hornworm Race. This event features live music, local arts and crafts vendors, hands-on...

Cost: Free

Where:
Duke Homestead
2828 Duke Homestead Rd.
Durham, NC  27705
View map »


Website »

More information

Personality Festival is a Roxboro tradition. Enjoy amusements rides along Main Street, food vendors, singers, dancers, craft and merchandise vendors, local businesses and more. 

Cost: Free

Where:
Uptown Roxboro
211 N. Main St.
Roxboro, NC  27573
View map »


Sponsor: Roxboro Area Chamber of Commerce
Telephone: 336-599-8333
Contact Name: Melissa
Website »

More information

Celebrate North Carolina farming culture and history at Duke Homestead. Don't miss the looping contest and Hornworm Race. This event features live music, local arts and crafts vendors, hands-on...

Cost: Free

Where:
Duke Homestead
2828 Duke Homestead Rd.
Durham, NC  27705
View map »


Website »

More information

This event is FREE and open to the public! Join Read-a-roo and her PBS KIDS friends for a music-filled day of concerts, hands-on activities and more, Saturday, August 24, from 10 AM to 2 PM, at...

Cost: Free

Where:
University Place
201 S. Estes Dr
Chapel Hill, NC  27514
View map »


Sponsor: UNC-TV

More information

Ages 18 months-5 years with special needs enjoy educational and therapeutic toys with caregiver. 

Cost: Free

Where:
Flaherty Park Community Center
1226 N. White St.
Wake Forest, NC  27587
View map »


Website »

More information

Learn basic canoeing skills and a bit about the millpond's history, then head out to explore the pond's many features as seen only from the water. Canoes, paddles, and life jackets are...

Cost: Free

Where:
Historic Yates Mill County Park
4620 Lake Wheeler Road
Raleigh, NC  27603
View map »


Sponsor: Historic Yates Mill County Park
Telephone: 919-856-6675
Website »

More information

Take the family for treats, music, art and more. See a special exhibit showcasing the work of Artspace's talented young artists.

Cost: Free

Where:
Artspace
201 E. Davie St.
Raleigh, NC  27601
View map »


Website »

More information

Want to get inside Historic Yates Mill? Join us for a half-hour tour (starting at 1:00, 1:30, 2:00, 2:30 & 3:00 p.m.) to view the main power drive and milling machinery while exploring the...

Cost: $5/Adult, 4$/Senior (60+), $3/Child (7-16), 6&Younger Free

Where:
Historic Yates Mill County Park
4620 Lake Wheeler Road
Raleigh, NC  27603
View map »


Sponsor: Historic Yates Mill County Park
Telephone: 919-856-6675
Website »

More information

Come into Learning Express North Hills for a trading event. Socialize with others who collect Pokemon and/or LOL dolls and negotiate for rare cards.

Cost: Free

Where:
Learning Express Falls Pointe
9660 Falls of Neuse Rd
#130
Raleigh, NC  27615
View map »


Sponsor: Learning Express Falls Pointe
Telephone: 919-325-6057
Contact Name: Stephanie Gillespie
Website »

More information

Children make treasured memories while increasing their knowledge of plants and animals. Ages 7-10. Register online. Choose course #124931.

Cost: $8/resident, $10/nonresident

Where:
Stevens Nature Center/Hemlock Bluffs
2616 Kildaire Farm Rd.
Cary, NC
View map »


Telephone: 919-387-5980
Website »

More information

Join Horne Memorial UMC & First Baptist Church of Clayton for an evening of Christian fellowship, inspirational music, free food and family fun. All proceeds benefit Clayton Area Ministries...

Cost: Free

Where:
Clayton Town Square
100 W. Main Street
Clayton, NC  27520
View map »


Sponsor: First Baptist Church of Clayton and Horne Memorial UMC of Clayton
Telephone: 919-218-4010
Contact Name: Melissa Dooley
Website »

More information

East Cloud Kungfu hosts a Parent's Night Out event, featuring a safe environment for kids as they about the wide world of kungfu.   Check it out!...

Cost: $25 first child, $20 each additional child

Where:
East Cloud Kungfu, LLC
5655-A Western Blvd
Raleigh, NC  27606
View map »


Sponsor: East Cloud Kungfu, LLC
Telephone: 252-646-7053
Contact Name: Imari Colon
Website »

More information

North Carolina State University celebrates the beginning of a new academic year with good, music and family-friendly activities. 

Cost: Free

Where:
North Carolina State University
Raleigh, NC  27607


Website »

More information

Caribbean culture and cuisine showcase this 7th annual festival that features masqueraders, arts and craft vendors, live music and a kids corner. 

Cost: Free

Where:
Downtown Raleigh
400 Fayetteville St.
Raleigh, NC
View map »


Website »

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